Why am I getting an error when adding ingredients?

If you're getting an error while adding ingredients to a meal, please check if you're accidentally adding the same ingredient more than once.

For example:

• 1 tsp olive oil

• 4 oz chicken breast

• 1 cup white rice

• 0.5 tsp olive oil

In this example, olive oil has been added twice. Instead, you should combine the quantities into a single ingredient:

• 1.5 tsp olive oil

• 4 oz chicken breast

• 1 cup white rice

Adding duplicate ingredients can cause the system to display an error similar to the one shown below.

If you're receiving a different error message, such as a Server Error, please contact our Support team so we can investigate further.

You can reach us by submitting a support request or by emailing [e-mail] and including as much relevant information as possible, such as screenshots, the meal you're editing, and the steps you took before the error occurred.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email to [e-mail].