How to customize customer email notifications?

You can find this on the Settings page > Notifications tab.

There, you’ll be able to customize certain customer notifications, such as New Order, New Subscription, Abandoned Cart emails, and more. Just click the Edit button next to the notification you want to customize.

This won’t allow full customization of the email, but you can change the subject and add an additional message.

Click the Send Preview button to receive a preview of the email notification sent to your email address.

Example:

New Order email without customization

New Order email with customization

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email to [e-mail].