How do I block a customer from placing orders?

You can block specific customers to prevent them from placing future orders. This can be useful in cases where you no longer want to serve a particular individual.

How to Block a Customer

1. Go to the Customers page.
2. Find the customer you want to block.
3. Click their name or the View button to open the Customer Details window.
4. Click the red Block button.
    

   

Once blocked:

• The customer will no longer be able to log in and place orders.
• They will see a message telling them they’ve been blocked.
  
   

  

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email to [e-mail].