How do I update a customer's credit/debit card for them?

Go to the Orders page and click Create Manual Order. Then, navigate to the Checkout page—no need to add items to the bag or select a delivery/pickup date. Under the Customer dropdown, find and select your customer.
 

 
This will display their payment methods, allowing you to add a new card, delete an existing one (if they have multiple), etc. When adding a new card, be sure to check the Save card for future use box. 

 

These changes will be applied to the customer’s account without needing to complete the manual order.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email to [e-mail].