FAQ
Our most commonly asked questions.
- Am I able to add delivery and processing fees?
- Can I change my menu style?
- Can I set minimum order requirements?
- Can I track orders from Facebook?
- Can I track who views my menu?
- Do I need an app to let my customers place orders with GoPrep?
- How can a customer's order be cancelled or voided?
- How do I check my Stripe transactions?
- How do I send a gift card or add store credit to a customer?
- How do I set delivery zones?
- How do I upload a logo?
- How long does it take to set up a menu?
- I'd like my customers to be able to select meals within their packages . How do I accomplish this?
- Is a website required to use GoPrep?
- Is there a way to refund someone for a specific amount, rather than the full amount of the order?
- What type of email notifications will I receive?
- When will I receive my payouts?
- Will our customers have the option to pay via Cash App, Venmo or PayPal?