How to create additional Admin users

To create additional Admin users for your store, please go to the Account page and scroll to the bottom until you find the Users section.

From there, click Add New User.

You will then be able to:

• Add the user's email address
• Create a password
• Select which pages they should have access to

For example, you can allow access only to Orders and Reports, or give full Admin access to all sections.

⚠️ Important: If the user already has a customer account on your store using the same email address, we recommend either using a different email address for their Admin user, or changing the email address on their customer account first.

You can also enable the Send email invitation option.

If enabled, the user will automatically receive an email with their login email and password information.

 

ℹ️ Please note: Admin users will not automatically receive the same email notifications as the main Admin account. If you want additional Admin users to receive those notifications, you will need to set up email forwarding rules on your email provider’s side.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email to [e-mail].