Can I set a delivery fee type?

Absolutely!  You can choose between Flat, Mileage, Flat by Postal and Range.

 

This can be set up on the Settings page, Orders tab, 💸 Fees & Minimums section. However, if you have selected Multiple Days Per Order or One Day Per Order (Different Rules) on your Settings, you have to set this on the Delivery Days tab for each of your delivery days.

Flat

Select this option if you want to apply a flat fee, no matter how far the customer is. 
 

Flat By Postal

Select this option if you want to apply a flat fee based on a customer's postal code. When selecting this option, you will see a Set Rates button. 

Clicking it will open the Delivery Fee By Zip Code window, where you can add the rates by city or by individual postal code.
 

Mileage

Select this option if you want to apply a fee based on the distance of the customer in miles. You set the base amount first and then the amount per mile. The base amount guarantees you at least receive that amount before the per-mile fee gets added.

Example: base amount is set to $3 and then 75 cents per mile.

Range

This option allows you to charge according to different distances. When selecting this option, you will see a Set Rates button. Click it, and it will open the Delivery Fee Ranges window, where you can add the ranges and the fee per range.

Example: 0 -10 Miles at $5, >10 to 25 Miles at $10, >25 to 40 miles at $15.

Note: When setting up your ranges, keep the Ending Miles matching the Starting Miles of the next range. This is because when a mileage doesn't fit in one of the ranges, it defaults to the default delivery fee.

Example: See the image below. If your customer's distance is 10.5 miles, it won't fit any of these ranges, so the default delivery fee will be applied.

If you want to see all of this in action, please check this video from our Learning Center.

Delivery Fees when using Multiple Days per Order or Different Rules

If you have selected Multiple Days Per Order or One Day Per Order (Different Rules) on your Settings, you have to set this on the Delivery Days tab for each of your delivery days.

If you select Postal Codes or Range as your delivery fee type, you will still need to set up those rates on the Settings page, Orders tab, 💸 Fees & Minimums section as previously mentioned.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email at [e-mail].