Customers created a subscription, but I cannot see the meals in my reports?

Even when the subscription is created, it technically is not an order until the subscription renewal time. At that time, the subscription will charge the customer and mature into an order. Once it's an order, it will then display in your Production Reports and all your labels. 

You can see the Next Renewal date on the Subscription page.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email at [e-mail].