The most common issue for an image not uploading is because the image dimensions or file size may be too large.
Images should typically be less than 1 Mb in size, and dimensions should be 1000x1000 or smaller. Double check the file size and dimensions of the image you are trying to upload.
If the size and dimensions are OK, please contact GoPrep's Customer Support Team for further assistance. You can do so by submitting a request or sending an email at help@goprep.com.
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