I reset my password but didn't receive an email

If you have recently reset your password, please check your Spam folder to ensure that you did not miss the confirmation email.

If you entered an incorrect email address when creating your account (e.g., @gmali.com instead of @gmail.com), you won’t receive the Reset Password email, as it will be sent to an invalid address.

If you suspect this might be the issue, please reach out to GoPrep's Customer Support Team for further assistance.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email at [e-mail].