Does voiding an order also refund the order?

Voiding an order and refunding an order are two separate functions. 

Voiding an order will not automatically refund an order.

You can easily tell if an order was voided and/or refunded by looking at its Status icon.

When voiding an order, you will receive a message like the one below. You can decide if you want to void only or void and refund:

For a list of all the Status icons, please check this article: Order Status Icons.

Don't hesitate to contact GoPrep's Customer Support Team for further assistance.

You can do so by submitting a request or sending an email at [e-mail].